Lead Digital Content Strategist

Position Summary

The Lead Digital Content Strategist will lead engagements with other state agencies, gathering user and organizational insights to develop and execute service-forward strategic content plans. Responsibilities include:

  • Close collaboration with project managers and the UX team on content and information architecture projects with state agencies.
  • Developing content strategy based on website analytics and public-sector best practices.
  • Managing content on Georgia.gov, the state’s flagship website, and the Digital Services Georgia website and related social media accounts. This includes research and reporting, plain-language writing and editing content, blogging and building presentations.
  • Establish or update content portions of Georgia’s Digital Standards and Guidelines.
  • Assist the DSGa team’s overall mission by leading training classes and addressing support tickets submitted by clients of GovHub, Georgia’s Drupal-based content management system.

Tools used

  • Jira
  • Slack
  • Siteimprove
  • MS Outlook
  • Google Drive
  • Drupal CMS

Required Skills / Experience

  • 4+ years experience working in web content development, preferably with a journalism, consulting or digital agency background.
  • Bachelor’s degree preferred.

Other Qualifications

  • Self-starter, able to work with minimal supervision.
  • Creative idea generator and problem solver with a heart for public service.
  • Advanced ability to understand new technologies, specifically in the realm of web development.
  • Excellent written, verbal communication skills working with both internal and client teams at all levels.
  • Excellent time management skills; able to work on a schedule and under pressure.
  • Excellent analytical skills and attention to detail.
  • Enthusiastic attitude to learn different skills and help out wherever is needed.
  • Ability to multi-task and work on different tasks each day.