Blog

From sharing information about upcoming events to highlighting the work of employees, government agencies are finding new ways to create genuine engagement.

Last year we launched the Georgia Analytics Program (GAP) to track the performance of the state’s websites. Agencies now have more user data to help them make smart digital decisions. To make sense of it all, DSGa launched a new service this year called the GAP Consultation. 

Trust in Government Starts with Customer Experience | Are Chatbots the Answer? | We are the Champions...of Accessibility! | Growing the Orchard: What's Next for Georgia's Design System | The State of Social Media | GovHub: Evolution, Innovation, and Advocacy | Mind the GAP

Our Digital Academy has been a sought-after training for several years. We've revamped it and now we're re-launching the Digital Academy to make it easier for content managers around the state to attend and get state-certified.

A brand’s identity sets the tone and ensures consistency, unity, and flexibility across all digital platforms. The Orchard Design System provides a distinctive, consistent visual language, and we’re now making the state branding easily accessible for all.

Testing features in GovHub is always full of surprises. The numbers may tell us one thing, but we end up with a whole new perspective after watching our test users. 

Great teams are not great because they never make a mistake. It’s how they respond to it.

We understand that the scores in Siteimprove are sometimes affected by issues that are beyond an your control. The good news is that we are working to address code-related issues and there are many issues that you, as a content manager, do have control over.

The Trauma Commission connects the state’s network of trauma centers. They oversee the flow of funds from various grants and programs for improvement of the entire Georgia trauma system.

As we turn 10 this year, we’ll keep educating, gathering, analyzing, improving, and reporting alongside our agency partners. We know there will be more challenges and opportunities long before our next milestone; we look forward to solving them together in all the years to come!