Blog

How Do I Create “How Do I” Content?

April 27, 2023

An important aspect of providing good digital services is creating good "How Do I" content. This type of content is essential because it helps users understand…

Inclusive Design Isn’t One Size Fits All

March 28, 2023

Inclusive design is about understanding user needs from both a technical perspective and a social perspective so that individuals feel included regardless of a…

A Bloom For Spring: GovHub Is Getting a Makeover

February 27, 2023

In the coming months, websites on Georgia’s GovHub platform will switch to Bloom, a fresh, new look with updated typography, colors, and layout elements.

There's No Fine Print in Government Websites

February 09, 2023

Plain language is communication that is clear, concise, and easily understood. It's not only about avoiding complicated words or phrases; it also involves writ…

Making Sure Your Users Feel Seen

November 01, 2022

Personas are a tried and true method for understanding what users need from your website. We help state agencies know their users better by developing personas…

So You’re On Social Media. Now What?

September 23, 2022

From sharing information about upcoming events to highlighting the work of employees, government agencies are finding new ways to create genuine engagement.