What’s Involved?

Discovery

Framing problems to be solved by researching how the digital property is currently being used and gathering enough evidence to inform what next steps should be.

Heuristic Evaluation

A usability inspection method that helps to identify problems with the user interface by judging its compliance with recognized usability standards.

Performance Test

In a typical performance test, users perform a variety of tasks on a website, prototype, or other digital property while observers note what the user does and says.

The Importance of Testing

In this 3-part series, learn what testing a website entails and how to incorporate testing throughout your project; the benefits of quality testing; and tools and tips for fast and efficient testing.