New Web Application Firewall Adds Another Layer of Protection

We’ve just added a layer of protection from outages called a Web Application Firewall (WAF). It’s an additional set of tools that our engineering team uses to monitor and block unwanted traffic.

We Don’t Support Internet Explorer and Here’s Why

Internet Explorer doesn’t support certain web standards and lacks support for styling and assistive technologies, as well as security. In short, it simply does not perform at the same level that most modern browsers do. In light of Microsoft announcing that it will stop supporting the browser, we decided to stop supporting it too. We have a few key reasons why we made that decision.

Building Visitor Trust Through Design

If your agency is part of GovHub, you know that the unified theming — color palettes, fonts, icon styles, etc. — across sites helps to reassure visitors that they’re getting credible information from trusted government sources. We have options for you if your agency site is not on GovHub, or if you have other applications or websites that would benefit from state branding.

Map Out Your Online Form with DSGa’s New Guide

How do you set up your online forms for success? Find out in our new Webforms Guide.

New Challenges of Content: Your Content Operations

Content operations are a thoughtful system of making content happen in alignment with your vision and strategy day in and day out. As the third and last installment in our content series, which began with Your Opportunity and Your Content Strategy, this article explains what content operations are and how you can make them work for your agency.

All Basic Training is Now On Demand

Our training program continues to grow to meet you where and when you’re able to take courses! Through our LMS, we want to equip you with the skills needed to use the robust features in GovHub and GovHub Analytics. 

Help Us Build the Ultimate Moving-to-Georgia Guide

For new residents, a guide alleviates the stress of having to know the names of Georgia’s agencies and where to find them. And for agencies, a guide with your services in it creates a great first introduction to your state organization. Residents will remember their first impression when they need to follow up with you for additional services.

When to Convert PDFs into Webpages

Sometimes using PDFs is the right choice under certain circumstances, but often it’s better to publish your content directly to HTML pages.

New Challenges of Content: Your Content Strategy

Content strategy starts with defining a vision, then moves into deep analysis of the current state, and ends with synthesizing the information into a strategy document.

Closing the Loop: Why Your Feedback is Important

At this year’s GOVTalks, we spoke about how Digital Services Georgia uses customer feedback to drive GovHub forward into a more mature platform. What do we do with the feedback that we receive? And how do we work to ensure that the changes that we make to the platform benefit all of our content managers and our constituents?