Rachel Hart is the User Experience and User Interface Designer for Digital Services Georgia. She helps state agencies solve design, content, and user experience challenges through consultation and GovHub-wide enhancements.

Rachel leads the visual design of Orchard, Georgia's Design System, which determines the styling of all GovHub websites (plus a few sites not on GovHub). To inform design decisions, she also guides the team’s usability testing practice to find the optimal experience for both end users and agency editors. In response to specific agency projects and support requests, Rachel helps agency stakeholders and content managers set a design strategy for their specific website that satisfies business and user needs.

Rachel graduated from Ball State University with a Bachelor of Fine Arts in Visual Communication. Her artwork has appeared in local exhibitions and student publications, and she was a Fulbright UK Summer Institutes participant in 2012. She continues to build her knowledge of design systems and user experience through workshops, classes, and conferences.

Get to Know Rachel

What is one of your proudest accomplishments?
The breadth of work I’ve had a chance to do while working with DSGa. I started in 2015 designing infographics, managed Georgia.gov and social media for a bit, joined onboarding projects, led some training classes, then landed where I am now as the lead for design and user experience across Orchard, GovHub, and DSGa’s other products. It’s been a journey and quite a learning experience, and I’m so grateful for the chance to stretch myself!

What is your favorite song?
Just one? Ha ... Here are a few at the top:

  • “Want” by Birdtalker
  • “Wander. Wonder.” by The Arcadian Wild
  • “River from the Sky” by The Weepies

(I do actually like other musical genres, but indie folk is my jam.)

If you could only have 3 apps on your smartphone, what would they be?

  • Messages / iMessage
  • Chrome / Safari
  • Google Podcasts / ‎Apple Podcasts

(I’m a recent iPhone-to-Android convert ... Can you tell?)

What part of your job do you like the most?
Seeing all the little issues get fixed and the interface design come to life. So I guess my favorite part is watching the engineering team work their magic!