Personas
Topics
In this class, we'll talk about:
- Observation-based research
- Data-driven research
- Drafting your personas
- Empathy maps
See the full class presentation in Google slides.
Class Materials
Submit Your Completed Work
We keep track of attendees' progress through course. You are required to complete all assignments to receive your Content Specialist Certification.
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Prerequisites
There are no prerequisites to take this class.