Your Most Important Users May Not Be Human at All

August 21, 2023

Orchard design system too good not to share

March 09, 2022

Great Teams Break Stuff, Too

November 24, 2021

Analyzing Public Service: How to Tell the Right Story

June 01, 2021

This Is Us

February 25, 2021

How We Use Alerts on Georgia.gov During COVID-19

December 11, 2020

A man with a suitcase and a briefcase among a crowd of people

Two Sides of the Same Coin: From Journalism to Civic Tech

March 30, 2020

In December, I began my own new adventure with Digital Services Georgia, a team within state government that helps agencies improve how they serve their consti…