Sessions

Government Reimagined: AI's Transformative Impact on State Services

Nikhil Deshpande, Chief Digital and AI Officer

There are profound ways in which artificial intelligence has the potential to revolutionize state government operations and constituent services. Learn why content is more important than ever and how agencies can stay abreast of the rapid technology changes.

Raising the AI Literacy of State Government

Deborah Sykes, Trainer and Documentation Specialist

To prepare our state workforce for an AI-driven transformation, we're offering training and resources, including an AI state certification course coming later this year. We’ll outline some of the AI fundamentals that all state agencies should learn to use AI responsibly and ethically.

Making Your Website Content AI-Friendly

Mary Liebowitz, Lead Content Strategist

Generative AI’s quick growth is driving increased urgency to optimize website content on public sector websites. Find out what it takes to ensure AI bots prioritize your information and see it accurately. Learn practical strategies to structure, format, and enrich your content for the best results.

Quicker Development, Better UX with Georgia's Design System

Julie Fay, User Experience Analyst

Orchard, Georgia’s official design system, means visitors get a consistent experience across all of the state’s websites and applications. We’ll take you on a tour of our beta site, which includes thoroughly tested styles, cut-and-paste code, and accessibility-compliant designs. We’ll show you how to use it and explain the benefits of design systems.

GovHub: Year in Review and Look Ahead

Donna Sumner, Operations and Delivery Manager

With new agencies coming aboard, along with a new design, it’s been a big year for GovHub! We’ll highlight upgrades to the design, security, and functionality of the platform. Plus, get a sneak peak at what’s planned for the next year.

Taking the Temperature of Social Media in 2024

​​Will Alford, Director of Content 

Social media revolutionized how government and constituents engage with one another, but the ever-evolving platforms aren’t what they used to be – and neither is the audience. We’ll talk to a panel of public sector practitioners for the latest strategies and trends on the horizon.