Usability Testing
Do you know what your users are looking for when they come to your website? Do you know if they can find it easily? Usability tests help us identify issues and potential solutions to improve the serviceability of a website or digital property.
To make sure everyone can easily use state information and services, we offer usability testing to all state agencies. Reach out if you’re interested in having us test the usability of your website or application.
What’s Involved?
Discovery
Framing problems to be solved by researching how the digital property is currently being used and gathering enough evidence to inform what next steps should be.
Heuristic Evaluation
A usability inspection method that helps to identify problems with the user interface by judging its compliance with recognized usability standards.
Performance Test
In a typical performance test, users perform a variety of tasks on a website, prototype, or other digital property while observers note what the user does and says.
