Designing With Crisis in Mind

The Georgia Emergency Management and Homeland Security Agency (GEMA/HS) contacted GTA’s Office of Digital Services (DSGa) with hopes of joining GovHub. 

From Personas to People: Usability Testing GPSTC’s Redesigned Website

A year after helping the Georgia Public Safety Training Center (GPSTC) figure out their personas, we tested their newly redesigned website with real users.

Behind the Scenes of Georgia’s New Census Website: A Focus on Usability

We worked closely with subject-matter experts at the Governor's Office of Planning and Budget to create an easy-to-understand site for the average Georgian.

The Business of Helping Citizens, Not Building Websites

Citizens need services now, not when it’s convenient for us. That's why we provided persona and information architecture consultation to the Georgia Public Safety Training Center, an agency whose website is not on the GeorgiaGov platform.

Clarify Your Message With a Social Media Policy

How does your online presence reflect on your organization? A social media policy helps employees understand what actions cross the line, and helps the public know how they can — and cannot — interact with your agency on social media.

Don’t Delete That Post! Why Government Agencies Must Archive Social Media

Government agencies are legally required to archive all digital content – even social media! How are you making sure your agency isn’t the next face of a social media nightmare?

3 Lessons From GSMCON 2017 for Social Media Managers

Social media needs to be accessible, it's great for breaking news, and you need to be aware of policies and legal requirements. See what our social media expert learned from this year's Government Social Media Conference.

We’re Adding More Security to Your Sites with HTTPS

Following the recent Federal Government “HTTPS-Only Standard”, we are migrating all GeorgiaGov platform sites to the HTTPS protocol. The change will protect our brands and all who visit our sites.

Twitter Cards, Part 2: Using Twitter Cards on Your Site

Structure your Tweets! Once you've enabled Twitter cards on your site, you can use the default settings or jump deeper into customizations.

Twitter Cards, Part 1: Structure Your Social Media Content

Make your social posts more effective with Twitter Cards.