Our Team

“I help organizations communicate with the audiences they're trying to reach and help each side achieve their goal in a given situation. In a way, I'm like a translator, making sure each side understands the other.”

“I take the stress out of using technology by looking at what frustrates users and identifying what’s behind the problem. Then, I offer data-based recommendations to transform a person’s tech experience into a more satisfying one.”

"I focus on context, the user experience, and the content supply chain within an agency."

"I work to ensure that Georgia.gov serves reliable information and services to all Georgians."

"I simplify information so that our users can accomplish their goals as quickly and efficiently as possible."

“I work closely with our clients to ensure that they're receiving the best customer experience. I answer their questions, assist them with problems, and offer guidance on how to use data to improve their websites.”

“I manage the projects that our team takes on, whether they’re with other state agencies or ones for DSGa. Agency projects include things like helping them join GovHub, improving Georgians’ ability to find information, redesigning websites, and collaborating with content managers to improve their content strategy. DSGa projects usually involve improving our services and finding ways to continue education around digital best practices.”

"I equip people with the knowledge, tools, & resources to be successful in their jobs."

“I spend a great deal of my day thinking about how to make our products and services better. I accomplish some of these improvements by writing code, and accomplish even more by writing to and talking to people. I make technical decisions and keep an eye out for risks. I translate web developer jargon into layperson speech, and vice versa. I am the nerdiest person on the team.”